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Comments on this site are now moderated. After a week of daily spam runs that have managed to get past other blocking methods, I’m tired of messing with it. At least with moderation, they won’t show up on the site.

This means that when you post a comment, it will not show up immediately. One of us will have to get the moderation notice and approve the message before it will appear.

I apologize to those who want to make actual comments on our posts. Just one more thing for which you can thank the spammers.

Update: It turns out it could have been much worse. The run of about 15 comment spams that showed up this morning turns out to be the few that made it through out of a total of 357. Over the course of 20 minutes this morning, a network of 126 zombies posted nearly 360 junk comments to this site, and 95% of them were rejected immediately. On one hand, it gives me a bit more faith in the countermeasures, but on the other hand, the scale of the attack is just staggering.

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Interesting subject line from a spam that hit today:

The spirit of customer service

It was a pharmacy spam, but for some reason I immediately thought of the ghosts in A Christmas Carol.

Imagine the ghosts of customer service past, present and future visiting some CEO and convincing him that they need to provide a decent experience to their clients.

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It wasn’t enough for scum-sucking leeches to kidnap, defraud, rob, and rape survivors of last week’s tsunami. No, they have to go after victims’ families abroad. Sweden won’t release the names of hundreds of missing Swedes for fear that thieves will target their homes. Fake charities are springing up to siphon off donations. And one man inexplicably spammed worried family members “confirming” that their missing loved ones were dead.

Fortunately this isn’t the whole story. The outpouring of aid to stricken areas has been incredible. $350 million from the US government alone, not counting private donations, a staggering $500 million from Japan, with worldwide relief efforts reportedly reaching $2 billion. Doctors Without Borders has received enough donations to cover everything they expect to be able to do in the area, and are asking people to donate to their general fund instead, to help relieve other humanitarian crises. And there’s talk of both building a warning system in the Indian Ocean and improving the system in the Pacific [archive.org]. Robert Cringely has even suggested harnessing the Internet as a warning system, though in this case, many of the hardest-hit areas were still missing lines of communication.

Here’s a list of charities at MeyerWeb and the original at CNN.

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A truism of television is that they aren’t in the entertainment business, they’re in the advertising business. Their job is selling commercials, and the shows you watch are nothing but an enticement to get you to watch long enough that you’ll see the ads. This is true for ad-based websites as well. The content is just there to get you coming back so you’ll see and click on the ads. (I’ve always had a problem with the idea of using click-through as the primary measurement of an ad’s success, but that’s another story.)

The problem here is that a balance needs to be struck between content and ads: Tilt too much toward content, and you need another business model to pay for hosting. Tilt too much toward ads, and people will stop visiting your site—or start blocking your ads. The more intrusive and annoying the ads, the more likely people will block them.

I rarely block ads. (Of course, I don’t click on them very often, either.) I figure if the website owner needs an ad banner to pay for hosting and/or make a profit and continue providing the site, that’s fine…as long as it doesn’t distract from the content. Remember, I’m not there for the ads, they have to convince me to come to their page, and if the ads make an otherwise-appealing site too annoying to read…well, sorry, I’m either blocking the ads or I’m not coming back.

DevArticles is a good example of this. The page was so full of animated banners visually screaming for my attention, I could barely focus on the article long enough to read it. This one page prompted me to install the Adblock extension for Firefox at work and block everything coming from their ad server, just to be able to read it. Had they kept their ads sensible, like the dozens of ad-supported sites I frequent without blocking the ads, I probably would have bookmarked it as well. As it is, the site reminds me of a line from Babylon 5: “Too annoying to live.”