Category: Annoyances

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You know those people who like to bitch about “basically?” The ones who picked on “like” and “you know” (and, mercifully, seem to have given up)? I’ve got another one for them, and it ain’t “Could I get.”

Maybe it’s more prevalent in a business environment where people are asking advice and permission all the time, but the phrase “go ahead and” has really started to grate my cheese. People no longer say “I’m going to send you the form,” but “I’m going to go ahead and send you the form.” The woman across the cube wall from me actually said it twice in one sentence today–something like, “I’m going to [GAA] send you the form, and then you [GAA] fill it out and send it in.” I’ve blocked out her exact words, thank god.

Omit unnecessary words, guys. GAAh.

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Two years ago, the company I work for moved to a new office. We used to do most of our domain name registrations through Network Solutions, mainly out of habit from when they were the only registrar, and accounts were of two types:

  1. Contacts. This involved a person or role and contact information.
  2. Domain names. This involved the person or company who registered the domain name, and links to three contacts (admin, technical, and billing).

So I had a contact account for any registrations we did on our clients’ behalf. We moved – again, this was two years ago – and I updated the address.

Network Solutions has restructured their entire account system into something immensely complicated. Somehow this single contact account has been split into three separate accounts, none of which had the password I started with, and all of which had the old address.

Yes, all three redundant accounts showed the address and phone number that I deleted two years ago.

We used to have people lose their domain names (or at least get them put on hold) because they never gave NS their new address when they moved, and they wouldn’t get the renewal notice. I guess these days it doesn’t really matter. Even if you do update your address, they’ll revert it anyway.

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My dad forwarded me an opinion piece from the eWeek newsletter called Idiocy Imperils the Web. Jim Rapoza argues that – especially by now – people should really have figured out not to click on unknown attachments. My favorite quote: “Most people figure out that if they keep grabbing the electric fence, they’ll get a shock every time.”

I’ve thought along these lines for several years now. [Update: Not anymore (see below)] Once the first two waves of high-profile email viruses hit, it was time for people to wise up. Instead we have a variation on the classic joke:

Three guys walk into a bar. You’d think the third one would have ducked.

Except it’s more like “Ten guys walk into a bar. You’d think the third, fourth, fifth…”

Although I’m also reminded of a quote from Jakob Neilsen’s “Alertbox” usability column from April 1996:

The fact that the Internet doubles every year implies that at any time half of the users will have been on the net for less than a year. In other words, we are doomed to have 50 percent novice users for the foreseeable future.

This has, of course, slowed down since 1996 – recent statistics show Internet growth in the US has dropped to 5% – but it seems very unlikely that newbies can account for all – or even most – of the virus spreaders.

Yes, the responsibility rests ultimately on the jerks who write these things – but they wouldn’t be able to get anywhere without the idiots who click on them.

Update March 2023: In the 20(!) years wince I wrote this, I’ve come around to agree with Bruce Schneier’s remarks on the subject from 2011:

People get USB sticks all the time. The problem isn’t that people are idiots, that they should know that a USB stick found on the street is automatically bad and a USB stick given away at a trade show is automatically good. The problem is that the OS trusts random USB sticks. The problem is that the OS will automatically run a program that can install malware from a USB stick. The problem is that it isn’t safe to plug a USB stick into a computer. (emphasis added)

Yes, people absolutely need to be careful with storage they plug in, with files they download, with apps they install. Of course they do. But that only gets you so far. In addition to unintended security vulnerabilities, the software and hardware makers need to do better at not building glaring holes like auto-running malware.

I mean, just yesterday the YouTube channel for Linus Tech Tips — a channel that’s all about the tech — was taken over through malware that installed itself from a malicious PDF file and collected the session tokens from the computer’s web browsers, enabling the hackers to clone their login session and replace the channel with one promoting cryptocurrency. If YouTube — owned by Google, one of the biggest tech companies in the world — had flagged the IP-hopping or region-hopping of the login session, it could have at the very least thrown up some roadblocks.

(The number of things I just typed that wouldn’t have made any sense back in 2003…)

Admittedly, it’s hard to blame Microsoft or Google for exploding USB sticks, but I certainly wouldn’t blame the victim for it either.

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I don’t like car alarms.

Mainly it’s a matter of “crying wolf.” They go off for the stupidest reasons and don’t signify an attempted theft, so everyone ignores them. I can imagine a lot of cars have been broken into or stolen despite the alarm because people heard it and assumed it was just the usual pointless squealing.

Last night was worse. At about 12:40 AM, we were woken up by a car alarm in the parking lot, echoing between our building and the next. Figuring the owner would get down there to turn it off, we waited it out. After 5-10 minutes I figured they’d had plenty of time to throw on a robe, walk outside and deal with it. This qualified as Disturbing the Peace.

I was ready to do something I had never done before: call the cops on my neighbors. (Not that I knew which neighbors it was, but I figured they could work it out from which space the blaring car was in.) The only reason I didn’t was that it took me so long to find the non-emergency number that they had finally turned the damn thing off by the time I was ready to pick up the phone.

Hey, I didn’t want to call 911 – that would’ve just added sirens to the mix.

To top it off, every few minutes from then until 1:30 I would hear the “bleep bleep” of someone turning an alarm on and off. Just enough to knock me out of half-sleep.

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As one of the many working stiffs who can access the internet from work but has to share a connection, I would like to make a request of the corporate world at large:

STOP REQUIRING FLASH TO VIEW YOUR SITE!!!!!!

Everything I look at on the net while at work has to go through a server in northern CA, which doesn’t have Flash capability and probably never will, because it would be even slower if the 250 people using it were allowed to view bandwidth-hogging all-Flash sites. With the economy being what it is, bandwidth costs being what they are, and connection power needing to be split at most offices, I’m not sure any company should be upping the ante this far in the name of pretty pictures. And the defense that people can look at it at home isn’t too great, either, since DSL is out of reach of more working stiffs than web geeks want to admit, and Deity-of-Your-Choice only knows when it might creep into affordability.

So, please do what you used to do, and keep your non-Flash site online after the upgrade, instead of routing us to a page exhorting the wonders of Flash and attempting to bully us into downloading it. (Baaaa.) You’ll widen your audience with very little effort–and hey, aren’t non-Flash sites easier to maintain?

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Yesterday was a complete Monday, and Kelson and I decided that since we needed to go to the market, we’d split up and he’d grab food at the Pick Up Stix in the same shopping center. As I was looking at yogurt, he came into the store and reported that they’d changed their menu yet again and the Buddha’s Feast (mixed veggies) that I’d wanted was now labeled a “Veggie Saute,” but otherwise had still seemed all right to get. Okay, fine. We finished our shopping and went home.

Come to find, when I opened the carton, that not only had the name changed but also the contents. I’d been expecting the old ingredient list, which to the best of my memory included baby corn, eggplant, and snow peas. None of that here. Just a lot of carrots and zucchini, with a handful of bean sprouts, a couple of mushrooms, and a sprig or two of broccoli. Not even any onions or peppers.

Then I found the meat. Not just one piece, either. Three pieces of beef and one of chicken. And it wasn’t stray chicken from Kelson’s dinner, since his was dyed brown with soy sauce and this was lily-white. So they managed to bring in bits from not just one but two dishes that weren’t even in our order! I have never been so happy not to be a strict vegetarian (or Hindu).

This is still very bad news. If a place that does kung pao is this careless about cleaning their utensils, we can’t eat there anymore. Not that it’s worth it anymore since they’ve been systematically getting rid of everything we really like. I didn’t often get the Black Bean Shrimp (aka Double Indemnity Delite), but it was nice to know that if I needed a fix, I could get it. Not anymore.

Nasty letters, here we come. And if you know anybody with the potential to be affected by this kind of sloppiness, you might want to tell them too, if they don’t already know.

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