Yesterday was a complete Monday, and Kelson and I decided that since we needed to go to the market, we’d split up and he’d grab food at the Pick Up Stix in the same shopping center. As I was looking at yogurt, he came into the store and reported that they’d changed their menu yet again and the Buddha’s Feast (mixed veggies) that I’d wanted was now labeled a “Veggie Saute,” but otherwise had still seemed all right to get. Okay, fine. We finished our shopping and went home.

Come to find, when I opened the carton, that not only had the name changed but also the contents. I’d been expecting the old ingredient list, which to the best of my memory included baby corn, eggplant, and snow peas. None of that here. Just a lot of carrots and zucchini, with a handful of bean sprouts, a couple of mushrooms, and a sprig or two of broccoli. Not even any onions or peppers.

Then I found the meat. Not just one piece, either. Three pieces of beef and one of chicken. And it wasn’t stray chicken from Kelson’s dinner, since his was dyed brown with soy sauce and this was lily-white. So they managed to bring in bits from not just one but two dishes that weren’t even in our order! I have never been so happy not to be a strict vegetarian (or Hindu).

This is still very bad news. If a place that does kung pao is this careless about cleaning their utensils, we can’t eat there anymore. Not that it’s worth it anymore since they’ve been systematically getting rid of everything we really like. I didn’t often get the Black Bean Shrimp (aka Double Indemnity Delite), but it was nice to know that if I needed a fix, I could get it. Not anymore.

Nasty letters, here we come. And if you know anybody with the potential to be affected by this kind of sloppiness, you might want to tell them too, if they don’t already know.

(If you couldn’t tell from the title, this is gonna be a rant.)

When I was in college, I was involved with a creative writing club / literary discussion group called the Literary Guild at UCI. I built a website to post club information and collect our writing projects, and we set up a listserv for online discussion and collaboration.

After a while we started getting complaints from people about how they never received their books, or they were sick of getting junk mail from us, etc. and it became pretty clear they were complaining about the Literary Guild Book Club, which at the time didn’t have a website.

Now think: You’ve signed up with a company that lets you order books from a catalog. The website you find is all about college students and weekly meetings on campus. No mention of catalogs, or ordering books, or even customer service (oops, I mean “customer care”). Don’t you think you might wonder if maybe, just maybe this wasn’t the same group of people?

So we put up a note on the home page stating “We are NOT affiliated with the book club!” Over time it became bold, and then red, and when we noticed the “other” Literary Guild had set up a home page we added a link, and occasionally people would still send us their complaints.

Fast forward to today. Continue reading

I had an email conversation with someone over the last two days, which, in another industry, might have gone something like this:

Customer: “My light won’t turn on.”

Me: “Make sure it’s plugged in.”

Customer: “It still desn’t work.”

Me: “Try changing the bulb.”

Customer: “No, it still doesn’t work.”

Customer: “Hey, I plugged it in, and it worked!”

I have to wonder: did this person misread my advice as “make sure it’s unplugged?” Did he simply ignore it? Did he think it meant “check to see whether it’s plugged in, but don’t change the situation one way or the other?”

Why do you call up tech support if you aren’t willing to follow the directions we give you?

The worst part is, he probably thinks he solved it himself and we didn’t help at all.

My alarm clock is a stupid mofo. Of course, considering that I got it specifically because it was simple to operate and didn’t have any strange features, that shouldn’t surprise me. But it’s beginning to piss me off that I have to turn the alarm function completely off every morning to shut it up, and then remember to turn it back on every night (because if I do it immediately after turning it off, it just starts up the alarm cycle again). I’ve woken up late (i.e. initial flying-open of eyes takes place more than 15 minutes after the desired time) about six times since getting this clock, which is more than I’ve done in the last five years, maybe even more than in the last 10.

And the corker is that any other clock I might get is going to piss me off just by its existence. I mean, have you shopped for bedside alarm clocks recently? They’re all postmodern sculptural chunks of weird, and badly balanced for trying to hit a specific button when your nervous system isn’t quite up to par. Boss-types trying to unravel the mystery of a chronically late worker should ask if their clock is the type where the only button you can find in the dark is snooze, and the OFF button doesn’t work if you’ve hit snooze so you have to wait for it to go off again or make your bedpartner do it for you. My last radio worked that way for the last year of its life, but only because the OFF button (which was nicely marked with a little raised bar) refused to work consistently and had to be rattled like a machine gun. The last thing a sleepy person wants to do is play Braille with an array of trendy little buttons, all alike, just to get out of bed. The second to last thing is knocking the radio over because it’s taller than it is wide, or hitting the volume control with an errant finger.

Now that I think about it, the last thing a sleepy person wants to do, actually, is get up. So clock hatred comes naturally. Good thing you can’t get arrested for a hate crime against a clock. Yet.

I hear our President has signed legislation supporting the words “under God” in the Pledge of Allegiance (search for bill S.2690 in THOMAS). It passed the Senate unanimously and the House with only 5 objections. It’s intended to be a response to this summer’s ruling by the 9th District Court of Appeals that the law that placed those words in the Pledge is unconstitutional on the grounds that it violates the separation of church and state.

Now regardless of whether you believe those words should be in there or not, you have to consider: If the original law is unconstitutional, isn’t this one too?

I’m sorry, but this decision isn’t up to the legislature or the executive office. It’s up to the judicial branch to determine whether the original law can stand under the Constitution. If Congress doesn’t like the decision, they don’t have the authority to overturn it. They can take it up with the Supreme Court or amend the Constitution. If the Supreme Court agrees with the appellate court, then this law is equally invalid. If it disagrees, or if the Constitution is amended, then this law says nothing new.

Can you believe they spent almost five months crafting and debating a law that has no effect one way or the other?

Given that most of us think we are above-average drivers, you’d think people wouldn’t expect other drivers to be telepathic.

Turn signals prevent other drivers from hitting you! (Or at least reduce the chances of it.)

I am amazed time and time again as I see people driving shiny new Mercedes, Lexuses (Lexi?), and BMWs dodging in and out of traffic without signalling, trusting those below-average other drivers to have above-average reflexes and precognitive abilities.

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