Category: Life

Posted on
by

I braved South Coast Plaza this Saturday, and ended up in the middle of the Spring Garden Show, which took up all the non-store space in the wing formerly known as Crystal Court. I ended up wandering the garden show for a bit.

First floor was mostly furniture and decorations. The second and third floor were mostly people selling or showing off plants of various types, tools, pots, etc., with half of the third floor dedicated entirely to orchids.

There was also this huge centerpiece in the middle of the mall. Coincidentally, I was looking through old photos from one of our trips to Las Vegas earlier that day and found the pictures of the giant flower-and-insect display in the Bellagio.

I’ve posted a few photos taken with my phone.

Posted on
by

While waiting in the 15-items-or-less line at the supermarket to buy a single carton of half & half, and waiting for the person in front of me to process a return (apparently not realizing that the purpose of the express lane is to handle simple transactions quickly, and if checks aren’t allowed, returns certainly shouldn’t be), I hit upon a solution to the problem of people misusing the express lane.

Once someone’s made it to the front, you can’t just send them back and tell them to get in another line, for several reasons:

  • It makes them even angrier than the people stuck behind them already are, making a scene. If it’s an honest mistake, they feel they’re being put upon. And if they’re trying to pull a fast one, they won’t like being caught.
  • Checkout lines are only set up for one-way traffic, so there’s a logistics problem.
  • And there’s that pesky “the customer is always right” meme.

My suggestion: Charge a small fee, maybe 10¢, for every item over 15 or whatever the limit is that you’ve chosen. Post it on the sign and treat it like a late fee. If you want, donate it to some charity so people will at least feel better about it.

  • It’s an economic incentive to discourage people from bringing in too many items and slowing down the express lane.
  • People stuck behind them will feel a little better knowing that hey, at least the dummy with 25 two-liter bottles of soda is getting dinged for it.
  • The line can still move forward smoothly.

Sure, you’ll still get people arguing “I didn’t notice I had 16 items!” (Just pay the ten cents already, and count more carefully next time.) And I’m sure there will be some people full of righteous indignation that how dare the store try to charge them for exercising their right as a consumer! It also won’t take care of people trying to handle returns through the express lane, but I expect that’s a less frequent problem.

So…good idea? Bad idea? Some horrible flaw that I missed? What do you think?

Posted on
by

Forget Ashton Kutcher and Oprah, forget #unfollowfriday, forget 25 Random Evil Things about Twitter — the key problems with the social media / microblogging / broadcast IM / whatever you want to call it service boil down to two problems:

  1. It asks the wrong question
  2. It was designed around limitations of cell phone text messaging

The Wrong Question

Twitter’s prompt is not something general like “What’s on your mind?” It’s “What are you doing?” That encourages people to post things like “I’m eating lunch” or “Just got into work,” or “Posting on Twitter.” Presumably what they mean is “What are you doing that you think people would find interesting?” but of course that’s too long a prompt from a usability standpoint.

The thing is, there’s no reason to broadcast the mundane to the world. Don’t tell me “I’m eating soup.” Tell me, “Just learned that gazpacho soup is best served cold. I wonder if they eat it in space?”

Unfortunately, that means the signal-to-noise ratio can get pretty bad at times.

Outgrowing its Limitations

Twitter posts are limited to 140 characters of plain text so that the your name and comments can fit in a standard SMS message. Now, this is great if you use Twitter via text messages on your mobile phone. It’s not so great if you use Twitter on the web, or through a smartphone app like Twitterific on iPhone or Twidroid on Android, or through any of the zillions of desktop apps.

I don’t have a problem with the 140-character limit itself (it can actually be liberating in a way), though it would be nice to have some formatting options beyond all-caps and *asterisk bolding*.

The real problem is that links have to share that limit. URL-shortening services have exploded lately as people try to squeeze links into the tiniest space possible to save room for their precious text. Even if you use something as short as is.gd, just including one link means you’re down to 122 characters.

Plus URL shorteners come with a host of problems, in particular the fact that they hide the destination. That’s no big deal if the target matches the description, or if it’s a harmless prank like a Rick Roll, but it’s all too easy to disguise something malicious.

Seriously, if you got an email that said something like this:

Look at this! http://example.com/asdjh

Would you click on that link? Even if it appeared to be from someone you know? That’s just asking to get your computer infected by a virus, trojan horse or other piece of malware. Or to see something you wish you could unsee.

Better Link Sharing: Facebook

I hesitate to bring up Facebook as a good example of anything, and I know the current layout is largely reviled by its users, but they really got posting links right.

When you want to post a link to your Facebook profile, you paste in the full URL. Facebook reads the page and extracts the title, a short summary, and possible thumbnail images. Then you have the normal amount of space to write your comment. Continue reading →

»All pages site-wide with this tag