Tag: Internet Explorer

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Microsoft has jumped on the ditch-IE6 bandwagon with IE6Countdown.com, following in the footsteps of such campaigns as Browse Happy, End 6, and Save the Developers.

Of course, since it’s a Microsoft-sponsored campaign, it’s only promoting upgrades, rather than promoting an upgrade-or-switch message.

Static HTML points out why you might want to put your effort into some other campaign instead. Because IE6 Countdown is only an upgrade campaign, and IE6 users are all on Windows XP or below (Vista ships with IE7), they can only ever upgrade as far as IE8. Given the huge gap between IE8 and IE9 in terms of standards support, HTML5, CSS3, and so forth, IE8 will soon become the new millstone around the web’s neck.

So instead of plugging IE, consider plugging your own favorite browser, be it Firefox, Chrome or Opera. Or perhaps plug another switch campaign. After all, there are quite a few alternative web browsers out there!

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Apparently there are websites out there that are redirecting Internet Explorer users to the Alternative Browser Alliance. This is, IMHO, both counter-productive and counter to the open spirit of the web.

For all the same reasons that you shouldn’t block visitors using Firefox, Safari, Chrome or Opera, or anything else unless there’s an actual, genuine technical reason (and unless you’re doing serious multimedia that has no fallback option, there is rarely a genuine technical reason), you shouldn’t be blocking visitors using Internet Explorer…

Because you’re not going to change them. You’re just going to make them angry.

They arrived at your site looking for something. Slapping them in the face and sending them off to another site is not going to get them to change their behavior and come back. It’s just going to make them look somewhere else for someone offering the same thing who won’t make them jump through hoops.

Case Study

Last week I received a message through the Alternative Browser Alliance’s contact form asking, “What does this have to do with cpanel?” I wanted to reply, “Nothing, why do you ask?”…but the person who asked the question hadn’t left an email address, just the name “King Kong.”

(Tip: If you want an answer to a question, give people a way to contact you!)

So I checked the server logs and saw that he(?) had arrived on the Why Alternative Browsers? page and had left no referrer. Great, another dead end.

I was ready to write it off as spam, but then I decided to search the logs for cpanel, and found several hits referred by a cpanel tutorial. I visited the page and didn’t see any links to my site, but when I looked at the source, I spotted this script:

if(navigator.userAgent.indexOf("MSIE")!= -1)
{
   window.location = "http://www.alternativebrowseralliance.com/why.html";
}

Wow. They just redirected all IE users with no explanation — not even pointing out that they were being shunted off to another website! Imagine opening the front door of a computer repair shop and walking inside to find a political activist’s office instead!

Presumably “King Kong” had searched for cpanel, followed a link to this tutorial, and found himself looking at a page about alternative web browsers. No wonder he didn’t leave a contact address. He didn’t want an answer. He was angry and blowing off steam — at me, for something that someone else did.

And did badly, I might add: Three of the five visits I could actually identify in the logs claimed to be Opera Mini, not Internet Explorer. I don’t recall whether Opera Mini can masquerade as another browser (the current Android version doesn’t offer the option, but this claimed to be an older Java version), but the desktop version certainly can. Older versions of Opera used to deliberately identify themselves as IE (with a tag adding that, no, actually it’s Opera), and would have been caught by this script!

The User-Agent isn’t a reliable indicator. It was never intended to be. If you must single out Internet Explorer for some reason, use conditional comments. That’s what they’re designed for.

If what you want to do is block IE visitors, though, think about what you’re really accomplishing. And please, don’t just silently shove the “problem” visitors onto someone else.

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Microsoft is really pushing for people to make sure their websites and apps are compatible with IE7. Apparently this is a real concern for a lot of people who relied on certain proprietary features, bugs, and quirks in IE6. I guess they figured they wouldn’t have to worry about future versions. (Hmm… I wonder where they got that idea?)

The fact of the matter is, I’m not worried. I tested my personal sites and the sites I’d built for work months ago, using the IE7 betas, and more recently with RC1. I made a couple of minor changes to some stylesheets, but that was about it.

Why? I’ve been writing standards-based code for years. I validate it from time to time, and I test to make sure it works in the latest versions of Firefox, Opera and Safari as well as IE. So the code was already portable.

Plus, anything new I’ve built since January has been designed with IE7 in mind from the beginning.

Most of the changes were to workarounds for IE6. Either stopping them from running on IE7 (if the bug was fixed), or keeping them running on IE7 (if it was done using a CSS hack).

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I just read an interesting post from Microsoft’s Internet Explorer team on The IE7 User-Agent String. This statement in particular illustrates a problem not unfamiliar to Opera users:

There are a few remaining sites which fail to recognize IE7 because they are performing exact string matches to look for specific IE version strings. Those checks will need to be removed or updated to accommodate IE7.

Yes, you read that correctly: there are websites out there using bad browser sniffing code which will send the wrong code to Internet Explorer 7. In fact, they go on to say that they’ve released a tool which will let IE7 pretend to be IE6!

To enable you to workaround any remaining sites that block access to Internet Explorer 7, we developed the User Agent String Utility. The utility comes in the form of a small executable that opens an IE7 instance that sends the IE6 user agent string. It also provides a mechanism for you to report problem web sites to Microsoft so that we can follow up with the affected site owners.

I’ll admit to a certain amount of schadenfreude, but it also points up just how bad a strategy browser sniffing can be when done thoughtlessly: It effectively builds an expiration date into your website after which even the browser you designed it for will run into problems.

*This post originally appeared on Confessions of a Web Developer, my blog at the My Opera community.

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There’s a lot of misinformation out there about various web browsers. Opera can/can’t do this. Firefox can/can’t do that. There’s only so much you can do to promote one product when you only know rumors or outdated facts about another.

Opera users: If someone told you that Firefox was better than Opera because it doesn’t have ads, you wouldn’t take them seriously. You’d know the ads have been gone since last year, and you’d wonder what else they have wrong.

Firefox users: If someone told you Opera was better than Firefox because Firefox won’t let you reorder tabs, you wouldn’t take them seriously. You’d know that Firefox 1.5 did just that, and you’d wonder what else they have wrong.

And neither of you will convince an IE fan that Opera is better because of tabs and a built-in search box because they’ll tell you that IE7 has both.

When you’re trying to convince someone that X is better than Y, and they know Y very well, you’d better know Y well enough not to make statements that the other person knows are false. When you do, you’ll lose credibility, and the rest of your argument — the part you do know well — will suffer for it. (I suspect a lot of software flame wars get started this way!)

So here’s my suggestion: If you want to promote Opera, go and download Firefox 1.5. If you want to promote Firefox, go and download the Opera 9 beta. Either way, try out the IE7 beta (if your Windows version will run it) or fire up Safari (if you’re on a Mac). Mess around with them enough that you’re familiar with how they work, what you can do with them, and how they handle your favorite web pages. That way the next time you face an IE fan (to the extent that IE has fans), or a Firefox fan, or an Opera fan, or a Safari fan, you’ll be armed with accurate information.

As for the post title — I don’t think it’s necessary for the major browsers to be enemies. I think there’s plenty of room for cordial competition rather than a cutthroat struggle. But “Know Your Enemy” is a better attention-getter than “Familiarize yourself with the competition.” 😉

*This post originally appeared in two slightly different forms on my blog Confessions of a Web Developer at the My Opera community and on my Spread Firefox blog.

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I’ve got to start reading BBspot more often. I wandered in there via Mozillazine and found this post about Microsoft’s new antispyware program removing Internet Explorer.

“It shows how powerful our AntiSpyware program is,” said Weatherbee. “Not only is it able to remove spyware from the system, but also the source of most spyware. Our competitors can’t match that.”

Ah, techie satire!

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