So, NPR ran a post by an intern who doesn’t get the whole paying-for-music thing — or, rather, realizes now that she ought to, but doesn’t want to pay for physical media of specific songs or albums.

The Trichordist responded with an open letter about the ethics of file sharing, which is a great read from the artist side of the fence, but also mixes up several issues. In particular, it misrepresents a large part of the “other side.” He starts off saying that Emily White seems to have succumbed to “false choices” presented by “Free Culture,” then goes on to present his own false choices, somehow managing to characterize rampant piracy, Creative Commons*, and the tech industry as if they’re all the same thing.

The issue is not simply “pay for everything” vs “take what you want because you can.”

Among other things it’s about recognizing that distribution channels have changed, so business models must as well. It’s about trying to come up with a system that doesn’t put unnecessary roadblocks in place. It’s about enabling those who do want to share their art in different ways to be able to do so easily.

Edit: It’s also about, and here’s where the tech industry comes in, recognizing that technology does change the legal landscape. Remember the debate over whether Google should pay up for thumbnails in image search results? (Kind of like requiring card catalogs to pay to use the title of the books they refer to.) Or Congress trying to decide whether copying a media file or program from disk to RAM constituted a legal “copy” subject to copyright restrictions?

Edit 2: And then there’s the matter of opening up the gray areas, or rather the areas that most of us intuitively see as gray, but that current copyright law treats as black and white, such as fan art and fan fiction. Technically, a six-year-old’s scrawled Mickey Mouse is illegal. Technically, software companies can tell you how many backups you’re allowed to make. Enforcement is spotty (fortunately), but that means if someone wants to get you in trouble for something else, all they have to do is report you.

If you want to make music and I want to listen to it, I’m happy to pay you for it. I have a lot of music on my iPod, and yes, I’ve paid for it. My last MP3 purchase was a week ago. Heck, I’ve bought music from Jonathan Coulton, who gives it away for free (under a Creative Commons licence, I might add).

So yeah, I’m willing to pay for music. But I don’t want to have to pay separately to listen to the same music on my home sound system, on my computer, on my phone, and in my car because your publisher has decided to put DRM in place that makes it difficult for me to move that music around. If you live on the other side of the planet from me, I want to be able to give you money directly and download the song over the internet instead of having to wait for publisher A to make a deal with publisher B and ship physical media around.

Technology has presented us with new ways of distributing art. Something like Pandora or Spotify would have been impossible before broadband internet. So let’s find ways to make it work for everyone instead of characterizing everything that isn’t pay-per-song as no better than looting.

It doesn’t help to complain about one set of false choices and then present your own.

*He cites the Creative Commons’ tax return to indicate the backers of the Free Culture movement, so it seems clear he looks at them as the same thing.

Community participation pyramid: the 90-9-1 Rule (Jakob Nielsen)Sometimes it seems like more people are talking about Google+ than using it, but it really depends on the community you’re looking at. Comics fans? Not well represented. (But they’re even harder to find on Pinterest.) But “Bad Astronomer” Phil Plait has a thriving following.

It seems like Speed Force’s Google+ Page is starting to attract a bit more participation, and I think that might be in part due to it passing the 100-follower mark. I vaguely recalled something about a 90-9-1 Rule for community involvement, which turned out to be pretty easy to find once I searched for it.

Basically, the rule states that:

  • 90% of community members are “lurkers” who read or observe, but don’t contribute.
  • 9% contribute occasionally (i.e. comment, “Like,” +1, share)
  • 1% contribute frequently, and account for most contributions

Continue reading

Randy Cassingham of This Is True has been driving a weekly Twitter event he calls Pet Peeve Wednesday, with the hashtag #PPW*. Some items I’ve posted about things that Just Bug Me(tm). I guess I shouldn’t be too surprised that they fall into two categories, tech and language.

Tech Annoyances

  • Mobile websites that change the URL so you can’t reshare the page on Twitter without sending desktop users to the mobile site. Or worse: the ones that redirect you from a full article to the front of their mobile site, so you have to hunt around for the article that someone was trying to share with you.
  • New password forms should always spell out the password policy before the user tries to pick something it doesn’t like.
  • If you have to cite a bogus law to claim that your email is not spam (or worse, that recipients can’t callit spam), it’s spam.

Language Annoyances

  • “Weary” means you’re tired of something, not concerned about it. You’re thinking of “wary” or maybe “leery.”
  • If you’re going to reference “Wherefore art thou Romeo?”, remember: she’s asking why, not where. (Think of it this way: The answer to “wherefore?” is “therefore,” and you know what “therefore” means.) It’s a lead-in to the “What’s in a name?” speech.
  • What do people think an “intensive purpose” is, anyway? The real phrase, “for all intents and purposes,” at least makes sense.
  • The word is “foolproof,” as in even a fool can’t mess it up, not “full proof.” (As opposed to what, half-proof?)

*There’s a hashtag collision with both “Pet Peeve Wednesday” and “Prove People Wrong” using the same tag.

I had several plans for viewing today’s solar eclipse, depending on the weather. As the hour approached and clouds loomed in the west, I decided that my best bet would be to get above the cloud cover, and drove up into the hills to Del Cerro Park at the top of the Palos Verdes peninsula.

I’m glad I did, because a lot of other people had the same idea.

Individuals, couples, families, groups of friends, groups from schools — and everyone had a different way to see the eclipse: pinhole cameras, binoculars projecting on cardboard, welding helmets, “eclipse glasses” and more. There were also people who were just out for a day at the park, and wanted to know what was going on.

If J had been a few years older it would have been a family event for us too, but at a year and a half, I don’t think I would have been able to explain anything beyond “don’t look at the sun.” A partial eclipse is easy to miss if you’re not paying attention.

I’d cobbled together a pinhole camera the day before from two Amazon boxes, a sheet of paper, a sheet of aluminum foil, and lots and lots of packing tape. I actually started with just one box and I decided the image wasn’t big enough, so I grafted on a second. Even then it was only about 3/8″ across, but when testing it I could see the edges of clouds drifting across the sun, so I figured it would work. It did. Continue reading

Years ago, when I’d drive along the 405 freeway late at night, I’d catch glimpses in the distance of what looked like a cluster of tall buildings in a city center. Not knowing the area well, I’d wonder whether I was seeing glimpses of Long Beach, or some other city in the area that I didn’t know. And then the freeway would curve, and I’d never quite figure out where those buildings were, and I’d mean to look it up on a map, but by the time I got home I’d be so tired I’d go straight to bed, and I’d forget all about it in the morning.

It always made me think of the kind of fantasy story inspired by mirages, where someone sees something from a distance, but when they get close it turns out not to be there, or to be far less grand than expected.

Somewhere along the line I realized that those lights I was seeing in the distance weren’t a city far off from the freeway. They were the lights on the oil refinery right next to the freeway a few miles down in Carson. I’d just catch glimpses of it between trees and closer buildings. With no reference points and no sense of scale, it wasn’t clear that I was looking at a compact cluster of small towers, not a larger cluster of taller buildings. By the time I got close enough to see the actual refinery towers, they looked different enough that my sleepy and driving-focused brain didn’t make the connection to those distant lights.

The South Bay is dotted with oil refineries, built here in the days when it was a major oil producing region, and I assume kept here because it’s so close to the Port of Los Angeles. [Edit: Actually, the area still produces quite a bit of oil, but the remaining wells are much better hidden.] Every once in a while I’ll be driving or walking over a hill and catch a glimpse of a too-regular “skyline” where all the lights are yellow, and I’ll think back to the time when I wondered about a vanishing city.

Photo: Exxon/Mobil Torrance Refinery, seen from a hill up on 190th St.

Banner: Comic-Con International

If you’re trying to get a message out, or provide a service, analytics are great. They tell you what’s working and what’s not, so you can focus on what does work. Unfortunately, when it comes to email, a lot of organizations use a third-party click-tracking service, which registers which mailing the user clicked on, then redirects them to the real website.

Why do I say unfortunately?

Because it’s what phishing does: Sets up a link that looks like it goes one place, but sends you somewhere else instead. In the case of a legitimate email with a click tracker, you end up at the real site eventually. In the case of a phishing message, you end up at a fake login page that wants to capture your username & password, or a site with drive-by malware downloads. Using this technique in legit mail trains people to ignore warning signs, making them more vulnerable to the bad guys. And it makes it harder for security software to detect phishing automatically.

Now add another reason: You don’t control that click-tracking service, so it had better be reliable.

That’s what happened with Comic-Con registration today.

Getting tickets to San Diego Comic-Con used to be a breeze, but last year the system broke down repeatedly. It took them three tries, with multiple handlers, to open a registration system that didn’t melt in the first few minutes.

A few days ago, Comic-Con International sent out a message with the date and time registration would open, and a link to where the page would be when it went live. They went to a lot of trouble to make sure their servers could handle the load, as did the company handling registration. They built a “waiting room” to make sure that people trying to buy tickets would get feedback, and get into a queue, when they arrived, but could still be filtered into the registration system slowly enough not to overwhelm it.

The weak link: The click tracker.

Continue reading

Just yesterday, I had no idea there was going to be a lunar eclipse this morning. Then I skimmed an article somewhere and got the impression it was only going to be visible on the east coast, And then I read about it on Bad Astronomy and realized I had it backward. Not only would I be able to see part of the eclipse, but I’d be able to see the moon in totality! All I had to do was get up early in the morning and find a place with a clear view of the western horizon. I considered driving down to the beach at 5am, but thought I’d start out by seeing how visible it was from home. As it turns out, I should have gone to the beach to start with, but I had some good viewing before I left.

So I set my alarm, woke up at 5am (plus the snooze button), and went out to see what I could see. To my surprise, I actually had a decent view of the partially-eclipsed moon from across the street. It was about half-covered at this point (as shown in the first photo above). So I stayed out there for a few minutes deciding what I wanted to do, went back in to have some coffee and breakfast, then went back out shortly before 6 to watch as the umbra covered the disc the rest of the way. I found it interesting that it didn’t look particularly reddish this time, just brown.

Awesome viewing, though it was clear the moon would dip below the roofs of the houses soon. I needed a less obstructed view.

As soon as the moon went into totality, I went back inside, woke up Katie just enough to let her know I was going, tossed the rest of my coffee in a travel mug and hightailed it down to the beach. Continue reading

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