Five posts since last weekend didn’t show up properly in the feed, so if you’re following by RSS or LiveJournal, you probably missed these:

(For the record: the GMT timestamps were set to zero. It seems to be this problem, probably triggered by turning on the XCache-based object cache last weekend. I’ve applied a patch, so let’s see if it works.)

It’s clear that a lot of people don’t actually read web pages before they respond to them. They’ll do things like…

  • Contact someone with a similar name, even when it’s clearly the wrong sort of organization — say, a student writing club and not the bookseller that’s been causing them problems.
  • Ask a blogger for a job application for a company mentioned in the post.
  • Ask unrelated tech support questions on a blog post because they used the wrong search terms for their problem.
  • Ask for help creating Flash animations on a forum dedicated to the Flash super-hero, then get indignant when people have the gall to point out that they’re in the wrong place.

Now, usability guru Jakob Nielsen reports on a study showing just how much people don’t read. In the average visit, users only read 28% of your text if you’re lucky. You have to drop way down — to 111 words — just to count on visitors reading half of it.

Depressing, but it explains so much. And it suggests there’s a benefit to highlighting key phrases. If they’re only going to read ¼ of the text, you may as well make sure it includes the important stuff.

Yes, I’m shocked as well. 🙂 This morning I had to go into the Department of Motor Vehicles for the first time in several years, and was surprised to find that they’d actually worked out a very efficient system for handling people as they came in. I don’t know if this is standard across the California DMV, or if it’s specific to the Laguna Hills office, but I was impressed.

It’s a 2-stage system, starting with a single line, then a set of take-a-number queues running in parallel.

  1. Everyone starts in a single line leading to a “Directory” desk. The clerk at this desk handles initial questions and hands out the appropriate forms.
  2. You fill out the forms, then go back to the desk without standing in line again.
  3. The directory desk assigns you a number in one of several queues, depending on the type of service you need (ID, license, registration, testing, etc.).
  4. They call your number and send you to an open window.

The thing that impressed me was step 2. They have you fill out the forms before they assign you to a queue. That means that you won’t get caught half-way through the form when your number is called, so clerks at the windows don’t have to wait around while you finish filling things out. That means they can handle more people in the same amount of time.

The only problem I noticed with this part of the system was that it wasn’t clear where to go if you had an appointment.

Well, that and the occasional clueless visitor. I felt really stupid after marveling at the simple optimization, then discovering when I got to the window that I’d missed a section. 😳

Well, what little respect I had left for Ben Stein is rapidly evaporating. Apparently it’s not good enough for him to claim that “Darwinism” leads to genocide in Expelled, now he’s running the interview circuit making statements like this:

When we just saw that man, I think it was Mr. [PZ] Myers, talking about how great scientists were, I was thinking to myself the last time any of my relatives saw scientists telling them what to do they were telling them to go to the showers to get gassed.

or this:

Love of God and compassion and empathy leads you to a very glorious place, and science leads you to killing people.

Now, let’s leave aside all of the lives saved by medicine, engineering, and other applied sciences for a moment.

And let’s ignore the fact that Stein said this on an interview with the Trinity Broadcasting Network. On television. About a movie. Both products of science. (I wonder if he ever sees doctors, or takes medication.)

And let’s table the fact that he seems to think (or finds it convenient to claim) that evolutionary biology and Social Darwinism are the same thing.

And let’s not even bring up the fact that the Holocaust was rooted in centuries of anti-Semitism, and the most scientific thing about it was the means of execution. Or that even the ADL is upset that the film “misappropriates the Holocaust,” pointing out that “Hitler did not need Darwin to devise his heinous plan to exterminate the Jewish people and Darwin and evolutionary theory cannot explain Hitler’s genocidal madness.”

And God forbid that we mention all the people killed in His name.

No, let’s not mention any of that. Let’s focus on one specific item:

In internet culture, there’s a concept called Godwin’s Law. It was an observation that, as long discussions continue over time, eventually someone will compare the other side to Nazis. A tradition has developed that once this happens, the discussion is over because no reasonable debate can be had when one side thinks the other is just plain evil. Generally, whoever makes the comparison is considered to have forfeited the argument, because they couldn’t think of anything else to support their side but stooping to the basest ad hominem attack imaginable.

At least he’s come out in the open and admitted that the movie isn’t just about suppressing the theory of evolution, but is explicitly anti-science.

(via Bad Astronomy)

On my way back to work after lunch today, I looked out the window and saw this feathery wisp of cloud with a clear rainbow pattern running from red at the the top to violet in the middle, then turning plain white below.

Feathery cirrus cloud banded from red to violet.

As I drove south, the colors moved down the cloud, disappearing entirely by the time I got back. By the time I could safely snap a photo, it was already more or less midway down the cloud.

I believe it’s a fragment of a circumhorizon arc, judging by the description:

Look for a circumhorizon arc near to noon near to the summer solstice when the sun is very high in the sky (higher than 58°). It lies well below the sun — twice as far from it (two hand spans) as the 22º halo.

The arc is a very large halo and is close to, and parallel to the horizon. Usually only fragments are visible where there happen to be cirrus clouds.

We’re still 2 months from the summer solstice, but it was 12:38 PM DST (half an hour before true noon), and the sun was apparently near 70.6° high. (The site is aimed at UK visitors, after all.) It also looked too far away from the sun to be part of the 22º halo, plus of course the colors were more well-defined.

This also points out the should-be-obvious fact that ice crystals can still form in the upper atmosphere even when it’s warm — say, 90°F — on the ground, so there’s no need to limit halo-hunting to winter.

I recommend checking out Atmospheric Optics’ additional pictures of circumhorizon arcs, most of which are more complete than this one. Some of them quite spectacular and must have been really impressive to see live.

Update: I spotted and photographed a much larger and more solid arc in May 2010.

The CBLDF has issued a press released detailing the victory in the Gordon Lee case. This was the case in which a comic book store in Rome, Georgia, as part of a 2004 Halloween promotion, was handing out free comics left over from that year’s Free Comic Book Day. Among over 2,000 comics, they accidentally included a copy of Alternative Comics #2, which included a story about Picasso which included him running around his studio in the nude. And they accidentally gave it to a kid. The parents wouldn’t accept an apology, and pressed charges instead. The DA has been determined to make an example out of him, pushing grossly overinflated charges including felonies that would have given him prison time. 3½ years, 3 trial dates, a mistrial for prosecutorial misconduct, and $100,000 in defense costs later, the Rome DA finally agreed to drop the case in exchange for a written letter of apology — which is exactly what the store owner had offered in the first place.

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